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Refund Policy

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Refund Policy – SmileForMiles.net

At Smile For Miles, we understand that travel plans can change and cancellations may sometimes be unavoidable. As a small business, tour payments are essential for covering operational and service-related costs. Please review the refund policy below, which applies to all confirmed bookings.

1. Deposits

All deposits are strictly non-refundable under any circumstances.

2. Cancellation Charges

  • 30 days or more before departure: Loss of deposit only
  • 15–29 days before departure: 30% of the total tour cost or the deposit amount (whichever is higher)
  • 7–14 days before departure: 50% of the total tour cost or the deposit amount (whichever is higher)
  • 6 days or fewer before departure: 80% of the total tour cost or the deposit amount (whichever is higher)
  • 48 hours or fewer before departure: 100% of the total tour cost (no refund)

3. Tailor-Made Tours

  • Customized tours may be subject to separate cancellation terms.
  • These terms will be clearly communicated at the time of booking.

4. Refund Processing Timeline

  • Refunds are processed according to airline and service provider policies.
  • Processing may take up to 2 weeks.
  • Once approved, refunds may take up to 7 working days to reflect in your account.

5. Refund Methods

Refunds will be issued using the original payment method unless agreed otherwise in writing:

  • Credit / Debit Card
  • Bank Transfer
  • Online Payment Services (e.g., PayPal)

6. Cancellation Procedure

7. Unused Tour Components

No refunds will be issued for any unused services once the tour has commenced.

8. Alterations or Early Departures

  • Any alterations or early departures are at the client’s own expense and responsibility.
  • Written communication stating the reason for early departure is mandatory.

9. Final Note

We are committed to delivering exceptional travel experiences and appreciate your understanding of this policy. For any questions or assistance, please feel free to contact us.

Warm regards,
SmileForMiles